Steven is a thought leader on the transformation of customer relationships and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
His talks inspire companies about the smart usage of technology in the customer relationship without forgetting the human side of business. His keynotes are mind stretchers for business leaders. A very energetic and pragmatic keynote speaker, Steven shares his vision in speeches and workshops around the world.
Latest blog posts
In today’s world everyone’s always talking about the digital customer. We’re living in a digital world populated with digital customers. This is true, of course. As a consequence, many companies choose to…
Robots are everywhere. My neighbors even have one to keep their garden clean. We have a vacuum cleaning robot in our house. My children even got a robot dog for Christmas. Robots are literally all around…