Steven is a thought leader on the transformation of customer relationships and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
His talks inspire companies about the smart usage of technology in the customer relationship without forgetting the human side of business. His keynotes are mind stretchers for business leaders. A very energetic and pragmatic keynote speaker, Steven shares his vision in speeches and workshops around the world.
Latest blog posts
Last summer I went through a robot phase. I bought a robot vacuum cleaner, a family robot and a drone. They are all great fun. And they reflect a growing trend: you can't open a trade journal nowadays…
Everyone loves E.T. I recently watched this amazing film with my two young sons. And just like everyone else, we had a lump in out throat and tears in our eyes when the moment came for E.T. to say goodbye…