Steven is a thought leader on the transformation of customer relationships and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
His talks inspire companies about the smart usage of technology in the customer relationship without forgetting the human side of business. His keynotes are mind stretchers for business leaders. A very energetic and pragmatic keynote speaker, Steven shares his vision in speeches and workshops around the world.
Latest blog posts
Over the last decades, the rise of technological possibilities has increased the customer expectations. People want faster, easier and more fun interactions with companies and brands. We will see more…
Big data is one of the hottest buzz words in the business world. And nowadays big data is big business for everyone. Company leaders are now well aware of the crucial value of data. According to a McKinsey…