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  • About
  • Blog
  • Keynote speeches
  • Inspirational Programs
  • Books

If you are interested in Steven his services or if you have any other questions feel free to contact Steven directly.

steven@vanbelleghem.biz

Blog

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90% of your employees want to be customer-centric. So why is your company not customer-centric?

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Consumer 2020 show Episode 3: Moments without technology and scaling the human touch

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The danger of being too successful

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Consumer 2020 show Episode 2: Invest in your LOUSY customers + robots in customer service

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4 ways technology can scale the human touch

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Enjoy the first episode of the CONSUMER 2020 SHOW

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Invest in symbols of extreme customer centricity

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Steven’s Customer First model

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The Marketing Department of the Future

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We all underestimate the power of YouTube to create a human touch

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When technology becomes a dissatisfier in your customer relationship

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4 cases where robots are part of the customer service approach

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How to keep 2015 from becoming a year of digital frustration

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Technology really is becoming our sixth sense

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Human Empathy or Programmed Empathy?

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How the collaborative economy is creating a human touch in a customer relation

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Blog categories

  • Consumer trends
  • Conversation management
  • Customers the day after tomorrow
  • Social media
  • The future of customer relationships
  • The future of marketing
  • When digital becomes human

Slideshare

Content marketing guidelines 2016 2017 from Steven Van Belleghem

Content Marketing 2016 - 2017

Slideshare

The future of the Customer Relationship from steven van belleghem

The future of the customer relationship field (Slideshare)

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Time for my weekly update. Good news: the robot we've all been waiting for is finally here! More news about JD open… twitter.com/i/web/status/9…
Tweeted 22 hours ago

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