Consumer 2020 show Episode 2: Invest in your LOUSY customers + robots in customer service

Please check out the show. If you like it, please share it and subscribe to my YouTube channel. would mean a lot to me!

And if you have specific questions about customer centricity in a digital world, let me know. I would love to answer them in one of the next episodes. You can ask questions via Twitter, the comments, facebook, LinkedIn, Instagram… 

Enjoy the show!