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April 22, 2011

What we've been reading this week

in the categories Social media

Every week we come across many great articles on the Web. We think it’s relevant to share the best ones with you:

  1. 9 Ways To Convince The CEO To Use Social Media and Enter The 21st Century http://www.jeffbullas.com/2009/08/17/9-ways-to-convince-the-ceo-to-use-social-media-and-enter-the-21st-century/
  2. Facebook launches “Studio” For brands and agencies  http://facebook-studio.com/
  3. Cadillac brings in trainers from the Ritz-Carlton Hotel to learn how to WOW customers http://www.businessweek.com/magazine/content/10_26/b4184024360730.htm
  4. How to get the most out of SlideShare http://thenextweb.com/lifehacks/2011/04/15/how-to-get-the-most-out-of-slideshare/
  5. Expert Interview: Developing a Compliant Social Media Policy http://womma.org/word/2011/04/20/expert-interview-developing-a-compliant-social-media-policy/
  6. Experience Co-creation http://blogs.hbr.org/cs/2011/04/experience_co-creation.html
  7. The Rise of the Chief Customer Officer http://blogs.hbr.org/cs/2011/04/the_rise_of_the_chief_customer.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+harvardbusiness+%28HBR.org%29&utm_content=Google+Reader
  8. 8 Ways to Successfully Sell Using Social Media http://www.socialmediaexaminer.com/8-ways-to-successfully-sell-using-social-media/
  9. Interesting: 4 key customer touchpoints where social media adds value http://www.freshnetworks.com/blog/2011/04/how-to-use-social-media-at-key-customer-touchpoints/

Feel free to add your top reads in the comments. Have a great weekend!

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