Steven is a thought leader on the transformation of customer relationships and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
His talks inspire companies about the smart usage of technology in the customer relationship without forgetting the human side of business. His keynotes are mind stretchers for business leaders. A very energetic and pragmatic keynote speaker, Steven shares his vision in speeches and workshops around the world.
Latest blog posts
In the last decade, technology has become our partner in life. Imagine what our lives would look like without mobile, internet connectivity or navigation systems. Ongoing technological advances have spoiled…
The Turing test measures the ability of a machine to act as though it is a human being. The test was invented by Alan Turing in 1950. In his paper 'Computing Machinery and Intelligence' he asked the…